Shipping and Returns Information
We offer Fast Shipping & Hassle Free Returns!
We are proud to offer USPS Priority 2-Day shipping on qualified orders in the USA! (*Some exclusions apply. See special exceptions below).
We ship worldwide! For international orders, see specific rates at checkout.
When will my order ship?
- Orders normally ship within 1-2 business days unless there is an exception (holiday, weekend, exceptionally heavy order volumes). Orders placed on the weekend or a holiday will typically be queued up for the next business day to be processed.
- Example: If your order was placed at 2PM Eastern (New York time) on Monday then it would entering the shipping system for picking and packing on Tuesday.
Are shipping speeds guaranteed?
- USPS Priority Mail Express comes with a delivery time guarantee. See here for specifics.
What is the latest to get my order shipped the same day?
- Orders are sent to fulfillment at 10AM Eastern. Once the order has been received by fulfillment we are unable to make changes or cancel it.
- Shipping offered via US Postal Service (USPS) and United Parcel Service (UPS) in the USA.
- *Free Shipping is not available for Free Items or Promotional Giveaway Items.
- First Class Mail for orders under 1 pound.
- USPS Priority Mail normally delivered in 2-3 business days once shipped. Please consider the time it takes for fulfillment to process your order.
- Please allow 7-21 business days shipping time for international orders.
Return Policy - See Full Refund Terms and Conditions
- We offer a 60 day 100% satisfaction guarantee. If the product isn't right for you, then contact us by email or phone for return authorization number at firstname.lastname@example.org or 1-800-314-5530 to get a return number.
- PLEASE NOTE: Return Policy Does Not Apply To Any Product Purchases With a Discount Code or Free Items such as Buy 1 Get 1 Free Promotions.
- To be eligible to receive a refund, you must return all products ordered (used and un-used) to us within 60 days of product delivery to be eligible to receive a refund.
- Once we receive your returned products we will refund your payment minus shipping charges (incurred). Please allow sufficient time for refund to post to your original payment method account.