Shipping and Returns Information
We offer Fast Shipping & Hassle Free Returns!
We are proud to offer Free USPS 2-3 day shipping on all orders over $49 and certain other items in the United States (*See special exceptions below).
When will my order ship?
- Orders normally ship within 1-2 business days unless there is an exception (holiday, weekend, exceptionally heavy order volumes). Orders placed on the weekend or a holiday will typically be queued up for the next business day to be processed.
- Example: If your order was placed at 2PM Eastern (New York time) on Monday then it would entering the shipping system for picking and packing on Tuesday.
Are shipping speeds guaranteed?
- USPS Priority Mail Express comes with a delivery time guarantee. See here for specifics.
What is the latest to get my order shipped the same day?
- Orders are sent to fulfillment at 10AM Eastern. Once the order has been received by fulfillment we are unable to make changes or cancel it.
- Shipping offered via US Postal Service (USPS) and United Parcel Service (UPS) in the USA.
- *Free Shipping is not available for Free Items or Promotional Giveaway Items - We must charge a processing and handling fee on Free Bottles and Buy 1 Get 1 Free Promotions.
- First Class Mail for orders under 1 pound.
- USPS Priority Mail normally delivered in 2-3 business days once shipped. Please consider the time it takes for fulfillment to process your order.
Return Policy - See Full Refund Terms and Conditions
- We offer a 60 day 100% satisfaction guarantee. If the product isn't right for you, then contact us for return authorization number at email@example.com or call us at 1-800-314-5530 to get a return number.
- PLEASE NOTE: Return Policy Does Not Apply To Any Product Purchases With a Discount Code or Free Items such as Buy 1 Get 1 Free Promotions.
- To be eligible to receive a refund, you must return all products ordered (used and un-used) to us within 60 days of product delivery to be eligible to receive a refund.
- Once we receive your returned products we will refund your payment minus shipping charges (incurred).